Shipping policy

Shipping Policy

Shipping rates are calculated at checkout based on the destination, package weight, and dimensions. All applicable rates will be displayed prior to order confirmation.

Order Processing

Orders are processed and fulfilled in the sequence in which they are received. Processing times may vary depending on product availability and order volume. Orders placed on weekends or public holidays will be processed on the next available business day.

Shipment Tracking

Upon shipment of your order, a confirmation email containing a tracking number will be sent to the email address provided at checkout. You may use this tracking number to monitor the status of your shipment through the designated carrier's platform.

Customs, Duties, and Taxes (Canadian Orders)

Orders shipped to Canada may be subject to customs duties, import taxes, and brokerage fees imposed by the Canadian government. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees collected at checkout.

Lost or Damaged Shipments

If your shipment arrives damaged or is confirmed lost by the carrier, please contact us promptly with your order number and relevant documentation. We will work with the carrier to investigate and resolve the matter in a timely manner.

Contact Us

For any shipping-related inquiries, please contact our customer support team through the contact information provided on our website.